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COMMON QUESTIONS
Here, we’ve listed the top 10 most frequently asked questions from our customers. For more questions and answers, be sure to visit our FAQs page.
Currently, we don’t offer one, but it’s something we may consider in the future. We’ve designed our pricing to be as accessible as possible while ensuring we can maintain a sustainable business.
We primarily serve professionals and businesses—ranging from freelancers and startups to established companies—who rely on us for dependable service. Keeping our operations sustainable allows us to continue delivering the quality and reliability they count on.
We don’t offer a smaller plan, but you can reduce the cost of the Basic plan by choosing the yearly subscription, which brings the price down to $20/month (2 months free).
The Basic plan includes all available data, insights, infrastructure, and features—we don’t limit the quality or depth of results based on the subscription plan. Many customers with low usage volume choose this plan for its completeness, reliability, and long-term value.
Yes! Just log in to the dashboard and click the "Request Free Trial" button. Confirm the action on the next page, and within a few minutes the free 30-day trial of the Basic Plan will be activated on your account, allowing you to test our service. Once the trial ends, you can purchase a subscription directly from the dashboard. Alternatively, if you are satisfied with the results before the trial expires, from the dashboard go to "Subscription" and click "End Trial Period" to cancel the trial early. If you require a custom plan for higher volumes, please share your requirements with us, and we will be happy to assist you.
Yes, we offer special discounts for early-stage startups. If your startup has not yet received any seed round funding, we can provide a significant discount for the first year to help you get started and grow your business more effectively. Please contact us for more details.
Yes, you can easily upgrade or downgrade your subscription plan at any time.
Please note that if you downgrade from a yearly plan to a monthly plan, proration is not available for the remaining period of your current subscription. Instead, the full amount of the new monthly plan will be charged immediately upon confirming the change. To avoid losing any unused time, we recommend making this change a few days before the end of your current billing period.
For upgrades from a monthly plan to a yearly plan, proration will be applied automatically, meaning any unused time from your current monthly plan will be credited toward the cost of the yearly plan. If you change plans within the same interval (e.g., from one monthly plan to another monthly plan or from one yearly plan to another yearly plan), proration will also be applied. Additionally, when making changes from the dashboard, we provide an estimation of all details, including the new pricing, proration adjustments, and the total amount due. This lets you review all details before confirming the change.
All changes to your subscription plan are applied immediately at the moment you confirm the change on the dashboard. For example, if you downgrade or upgrade your plan on the 15th day of the month, the new plan will be activated immediately upon making the change.
On the Basic plan, service usage will be interrupted until the monthly credits are reset. On the Startup plan and higher, we allow for overages (priced per extra credit, with rates varying by plan), so you can continue using the service according to your configured maximum overage limit. Extra credit overages are then billed every 25 days, separately from the subscription plan. Please note that, for precautionary reasons, the overage option is disabled by default. If you want to allow overages, you will need to manually enable this option. To do so, open the Dashboard → Subscription → Overage Quota.
Please contact us with your requirements so we can discuss a custom subscription plan.
For automated subscriptions, we use Paddle as our payment provider and merchant of records, it supports payments with major credit cards (Visa, Mastercard, American Express, etc) and PayPal. For custom and enterprise plans, we can support payments via Stripe (major credit cards) or wire transfer.
Yes! We can refund you the full amount paid if you meet the following requirements: 1) you request the refund within 14 days from your first order; 2) it applies only to the monthly Basic plan; and 3) if you have consumed less than 1,000 credits. We strive to ensure your satisfaction.
Yes, we support Purchase Orders (PO) and invoice billing only for yearly subscription plans (starting from Startup plan and up). Additionally, we can accommodate payments via wire transfers or major credit cards through trusted payment platforms like Stripe or Paddle.
Here’s how the process works: You let us know the yearly subscription plan you need to purchase, and we will send you a quote. Once you approve the quote, you can send us the PO, and we will immediately activate the subscription plan on your account, so you can start using our API services. After activation, we will issue and send you an invoice with NET30 payment terms.
Create your account, pick a subscription plan, and make your first API call instantly with your API key—simple as that!
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